8x8 product review
November 07, 2023
8x8 product review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
We work at the district. We have deskphones and 8x8 apps through out the school. We want to be able to manage bulk number of accounts, devices at one. We don't want to manually modify each devices.
For admin, like to have some of these features.
1. Reporting/trace call or failing calls. Teacher report issue and we don't have away of troubleshoot this issue.
2. Backend server access, i.e., push out firmware on the handset.
For admin, like to have some of these features.
1. Reporting/trace call or failing calls. Teacher report issue and we don't have away of troubleshoot this issue.
2. Backend server access, i.e., push out firmware on the handset.
- Handle incoming calls on deskphone.
- 8x8 apps is ease of use
- Transfer and park calls are good
- Smart phone app is good
- Reporting and troubleshoot for incoming calls or fax
- Cost is the most influence factor
- We can try out some of the new feature if it's available.
- Remote desktop would be great
- Unify Office by RingCentral and from Atos
I am new to 8x8. I am learning the management still.
I am familiar with RingCentral. The management console looks more organized and smoother.
Have not try with Goto. It's too new.
I am familiar with RingCentral. The management console looks more organized and smoother.
Have not try with Goto. It's too new.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of 8x8 Work go as expected?
I wasn't involved with the implementation phase
Would you buy 8x8 Work again?
Yes