Great!
February 11, 2024

Great!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

This is our main phone answering system. It allows all of us in the office to utilize the phones and answer or make calls from remote locations, too. Very easy to use with the app. Also, have it connected to our computers. The voicemail transcript is useful as well. I highly recommend it.
  • Remote
  • Accessible
  • Adaptable
  • App
  • Change voicemail machine.
  • Make accounts.
  • Callbacks
  • Quick response.
  • Caller id.

Do you think 8x8 Work delivers good value for the price?

Not sure

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 8x8 Work go as expected?

I wasn't involved with the implementation phase

Would you buy 8x8 Work again?

Yes

Great for a smaller office in which multiple people can use the phones. It’s a central connection. Great for tech-savvy offices. It's not great if you do not want to use your phone. I am not sure how this would operate in larger offices. Maybe consider this when thinking of a system.

8x8 Work Feature Ratings

Not Rated
Message alerts
8
Instant messaging
7
Mobile app for iOS
7