8x8 X Series Review
March 12, 2024
8x8 X Series Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
The system is fast and reliable, it works in other countries by wifi. Connection is mostly good, the Agenda pulls out contacts from the phone if you give it permission, and the meetings are way easy to start and share. The only problem that I see is the storage, I cannot control how much storage is given to each person with a line and I wish we could just put a limit to the amount of recorded calls once the storage is out. But I guess it's the only way for you to charge more. Everything else from the service I could recommend but the compatibility is really great.
- Connection is always so good everywhere.
- Simple and up-to-date interface on phone and PC.
- SMS MMS works beautifully (maybe details on reception for automated systems, but great overall).
- The fax system is awesome.
- The app works even if it's not updated.
- Activation of SMS should have a faster verification process.
- I should be able to put a limit on recorded calls and stop recording when storage is full.
- The capacity to listen to received audio and videos on the app would be great.
- Improved productivity because of the way the fast system works.
- Simple training and use teaching to everybody at the company. (Removes training time for us)
- Allowed us to receive and send paperwork through fax.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes