Good for the basics
February 19, 2021
Good for the basics
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)
We use it to direct incoming office calls, calls between colleagues, auto attendants (for after-hours dial by name), and faxs. It addresses being able to answer the phone remotely via the cell phone app. We also use the fax as it comes in via email attachment and multiple people can view it. I also like being able to go in and change settings as I see fit.
Pros
- Ability to change settings on your own, good platform.
- Customer service
- Client represetnatives
Cons
- Training series, step by step
- There was some initial cost savings, but the more we add, the less we feel that.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes
Comments
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