Absorb Duchess (lol)
March 28, 2023
Absorb Duchess (lol)
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Absorb LMS
We have 4 entities located in different provinces in Canada.
One of the entity starts fresh with an opening and new staff to train. Absorb implementation worked like a charm.
The 2 others are more of a challenge, as we are in operation, and the buy-in of the managers ( who are accountable of the success of their employees and training) have more challenges.
The Head office is a no brainer.
One of the entity starts fresh with an opening and new staff to train. Absorb implementation worked like a charm.
The 2 others are more of a challenge, as we are in operation, and the buy-in of the managers ( who are accountable of the success of their employees and training) have more challenges.
The Head office is a no brainer.
- The Paid Support is awesome!
- The platform itself - easy to use
- Communication (newsletter / emails)
- I'm happy Absorb offers licences to add training courses (Amplify). Looking forward to more available options and French options
- I feel like Absorb Academy is not that easy to use ot to get to when you have a specific question when programming.
- Better onboarding
- Better tracking
- Reduce cost
- Content Creation (Absorb Create)
- Content Libraries (Absorb Amplify or 3rd Party Libraries)
- Reporting & Insights (Absorb Analyze or Absorb Amplify Direct)
- Ecosystem Integrations (Absorb APIs or Absorb Connectors)
We did create amazing content, very interactive with Create. It's nice to personalize our content!
We are about to purchase Amplify licences which is a great tool, easy to use, and the course options are starting to be interesting! We need more French versions though!
We are about to purchase Amplify licences which is a great tool, easy to use, and the course options are starting to be interesting! We need more French versions though!
Mainly, the decision was based on our HR system - we needed a connector with ADP.
Guest service is also an important aspect, and we did get great service, straight from te beginning!
The fact that Absorb is a Canadian Company was too, a bonus!
Guest service is also an important aspect, and we did get great service, straight from te beginning!
The fact that Absorb is a Canadian Company was too, a bonus!
Do you think Absorb LMS delivers good value for the price?
Yes
Are you happy with Absorb LMS's feature set?
Yes
Did Absorb LMS live up to sales and marketing promises?
Yes
Did implementation of Absorb LMS go as expected?
Yes
Would you buy Absorb LMS again?
Yes
Absorb LMS Feature Ratings
Absorb LMS Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
yes, to program everything in a proper way and get support quickly!
I was amazed at the calm and professionalism of Absorb Staff when I first start to attend meetings with one of my bosses, who was very much an unpleasant person. While I was freaking out on my end, they kept smiling and respectful...:)
But most of all, Zoe took the time to create How to create reports on Absorb video content, which I was able to share with my managers, a huge bonus for our team!
But most of all, Zoe took the time to create How to create reports on Absorb video content, which I was able to share with my managers, a huge bonus for our team!