Great LMS with features that can accommodate any business
April 17, 2023

Great LMS with features that can accommodate any business

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Absorb Engage
  • Analyze

Overall Satisfaction with Absorb LMS

We use Absorb to support our internal learning centre to provide a centralized learning platform for employees. We use this to host company wide trainings, while also giving individual departments and business units the ability to post internal trainings to their employees.

Pre Absorb we had no LMS, which meant all L&D functionality was manual - reporting, marking attendance, scheduling sessions, targeted employee training etc. We also had nowhere to house all of the internal e-learnings that we had available. Absorb has helped us to fix this by centralizing all learning, providing in-depth reporting through Analyze, and offering e-learnings via uploaded SCORM files.
  • Our CSM has been fantastic. Very approachable and takes on all questions/concerns we have.
  • Analyze has allowed us to take our reporting to another level.
  • Robust support site where client feedback/ideas can be posted. This is reviewed by the product team to determine whether this can be implemented. The feedback is always taken on board and I have seen a number of suggested ideas move forward to the implementation phase.
  • Great knowledge base for admins with articles/resources to provide step by step work throughs of the different features available.
  • At the moment you are unable to schedule recurring sessions that are different durations and/or cadence to each other. For e.g. if you have 3 ILC sessions and the time between session 1 and 2 is 1 week but 2 and 3 is 2 weeks, then this can't be recurring. Meaning individual ILC sessions need to be set up and users having to enroll in 3 sessions instead of 1.
  • Auto enrolment for ILC sessions would be great. Would allow us to automatically new employees in to the required onboarding training without us having to do a manual file upload via FTP
  • Custom messaging options. In addition to the messages that can already be sent out, it would be great if custom messaging could be sent out to address a certain subject that is not covered in the existing messaging.
  • The option to send out resources at certain intervals after a training has taken place. We send out learning boosters for our programmes at 2 day, 2 week, 2 month intervals. This is a manual task as there is no way to automate this via Absorb.
  • Course enrollments and completions have increased by 500% since implementation
  • Employee visits to our learning centre have increased by 300% since implementation
  • Cost saving from a time perspective as we can automate a lot of the admin work we used to do.
  • Pre Absorb we had about 3 or 4 e-learnings that were available. We now have over 100 that are accessible to all employees
  • Ability to seamlessly integrate with Workday and Udemy allowing all learning to be in one place, people data to be imported from WD, and very comprehensive reporting
  • Content Libraries (Absorb Amplify or 3rd Party Libraries)
  • Reporting & Insights (Absorb Analyze or Absorb Amplify Direct)
  • Social Learning (Absorb Engage)
Our Customer Success Manager, Cassidy, has been fantastic along with the overall support team. Very quick to respond with detailed explanations and exmaples.

Do you think Absorb LMS delivers good value for the price?

Yes

Are you happy with Absorb LMS's feature set?

Yes

Did Absorb LMS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Absorb LMS go as expected?

Yes

Would you buy Absorb LMS again?

Yes

The ability to scale up quickly while providing more in depth tools (engage, analyze) to provide more functionality. As these are add-ons, you are able to build a package that is best suite to your organisation. On the whole, we have very few examples where Absorb is not suited to us as an organisation, however I could see how if you were considerable smaller, then it could be quite an expensive option if you want to have access to the full suite of features.

Absorb LMS Feature Ratings

Course authoring
8
Course catalog or library
8
Player/Portal
8
Learning content
8
Mobile friendly
Not Rated
Progress tracking & certifications
8
Assignments
Not Rated
Compliance management
Not Rated
Learning administration
7
Learning reporting & analytics
9
Social learning
Not Rated
Gamification
6
Single Sign On (SSO) Enabled Learning
10