Best marketing automation tool for small businesses
September 07, 2021

Best marketing automation tool for small businesses

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

As a small company with an even smaller sales organization, we have to automate most of the nurturing process. To that end, ActiveCampaign provides us with an easy platform to set up our automation, iterate as needed, and send general newsletters. It is also a great way to keep track of engagement as the contact DB is extremely powerful and integrates easily with our CRM.
  • Marketing automation
  • Lead scoring
  • Email blasts
  • Contact segmentation
  • Email design isn't so easy to use
  • I sometimes wish we could be even more granular in our automations
  • It helped our sales team focus on warmer leads.
  • It helped our sales teams measure engagement.
  • It helped us generate new opportunities.

Do you think ActiveCampaign delivers good value for the price?

Yes

Are you happy with ActiveCampaign's feature set?

Yes

Did ActiveCampaign live up to sales and marketing promises?

Yes

Did implementation of ActiveCampaign go as expected?

Yes

Would you buy ActiveCampaign again?

Yes

For small organizations, it is the perfect tool. However, I can definitely imagine cases where bigger companies would struggle to use the platform. Keep in mind that it is not meant to be a holistic marketing platform à la Hubspot. So it does what it is supposed to do really well, but it does not go above and beyond.

ActiveCampaign Feature Ratings

WYSIWYG email editor
5
Dynamic content
9
Ability to test dynamic content
8
Landing pages
Not Rated
A/B testing
7
Mobile optimization
6
Email deliverability reporting
7
List management
9
Triggered drip sequences
10
Lead nurturing automation
9
Lead scoring and grading
8
Data quality management
7
Automated sales alerts and tasks
8
Calendaring
Not Rated
Event/webinar marketing
6
Social sharing and campaigns
Not Rated
Social profile integration
8
Dashboards
6
Standard reports
6
Custom reports
6
API
7
Role-based workflow & approvals
7
Customizability
6
Integration with Salesforce.com
7
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated