Great service, small drawbacks
September 10, 2021

Great service, small drawbacks

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

ActiveCampaign was used for email marketing campaigns and lead nurture. It was effective at segmenting leads and addressing personalized emails to keep leads engaged and meet them where they were at in their buyer's journey.ActiveCampaign did everything we needed it to do except for some minor integrations that required zapier.
  • Segmenting
  • Automated sequences
  • Tagging
  • Complexity
  • Integrations without the need for zapier
  • Funnel visualization
  • collected leads
  • exported leads
  • contacted leads

Do you think ActiveCampaign delivers good value for the price?

No

Are you happy with ActiveCampaign's feature set?

Yes

Did ActiveCampaign live up to sales and marketing promises?

Yes

Did implementation of ActiveCampaign go as expected?

No

Would you buy ActiveCampaign again?

Yes

ActiveCampaign is powerful. It is probably one of the most powerful email resources available on the market. That also makes it somewhat complicated and it is definitely at the higher price end of things. The challenge is... if you build things out somewhere else when you're small, then you have to switch everything here when you're big enough. It would be nice if they had lower-tiered options so everything from startups to Fortune 500 companies could use it from start to finish.

ActiveCampaign Feature Ratings

WYSIWYG email editor
9
Dynamic content
8
Ability to test dynamic content
7
Landing pages
8
A/B testing
7
Mobile optimization
8
Email deliverability reporting
7
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
8
Data quality management
8
Automated sales alerts and tasks
6
Calendaring
8
Event/webinar marketing
8
Social sharing and campaigns
5
Social profile integration
6
Dashboards
10
Standard reports
8
Custom reports
6
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
8
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated