It does what it's supposed to. Customer success is not what it used to be.
January 12, 2024
It does what it's supposed to. Customer success is not what it used to be.
Score 8 out of 10
Vetted Review
Verified User
Software Version
Small Business
Overall Satisfaction with ActiveCampaign
I scale my self using this tool like creating accountability emails for clients or a followup sequence for folks who come to my LinkedIn booth at a live tradeshow. I can direct my audience to ongoing information without endless admin on my part. It also allows me to have a almost perpetual email marketing system that I can set and forget. It allows me to keep in touch at scale with my network and potential leads.
On a lighter note, I use it to send my friend automatic emails to inspire her on her journey to find love.
On a lighter note, I use it to send my friend automatic emails to inspire her on her journey to find love.
- Linking automations together
- Having access to a secondary login for my assistant
- Forms that trigger stuff for me with ease
- Lead scoring lets me see who is excited about me
- They cut down customer success without warning and then also increased the tax fees that I was never charged before. They didnt do a good job explaining this.
- Its slow in my browser which feels like somethin that should have been fixed ages ago.
- I wish they were more transparent abou the free 30 min calls I used to get. It seems like they changed a lot in the last year
- for an email automation company, they have added me to automations that were not correct like new user ones. Or I got prospecting ones when i was already paying.