Just finished implementation
February 26, 2024
Just finished implementation
Score 8 out of 10
Vetted Review
Verified User
Software Version
General Business
Modules Used
- FInancial Management Suite
- DIstribution Management Suite
- Customer Management Suite
Overall Satisfaction with Acumatica
Handling of our online sales, order fulfillment, and inventory management. Used for online, phone, and in-person sales.
- Customization handling
- Ease of maintenance
- Data import and export
- Documented best practices
- Error handling with 3rd party services
- Complicated kit and part assembly
- Less downtime from old software issues; used to lose 20-30 minutes per day because of errors/slowdowns from old local hardware
- We no longer need to run an in-house server room with a UPS for business continuity, and employees can work from anywhere
- Tax handling has become more exact and we overpay less
4-6 months
Our response time is faster for orders and for handling customer issues. We are able to bring call center staff online faster. Our old training process took 3 days; it now takes 4 hours.
Online sales and inventory management of seeds and other agricultural products. Acumatica helps us handle seed labeling and license tracking, after some modifications and customizations to the software setup.
Do you think Acumatica delivers good value for the price?
Yes
Are you happy with Acumatica's feature set?
Yes
Did Acumatica live up to sales and marketing promises?
Yes
Did implementation of Acumatica go as expected?
Yes
Would you buy Acumatica again?
Yes