Acumatica Review
Updated February 16, 2024
Acumatica Review
Score 10 out of 10
Vetted Review
Verified User
Software Version
General Business
Overall Satisfaction with Acumatica
We utilize Acumatica for some core features, which revolve around Procure to Pay, Order to Cash, Manufacturing, and Financial Reporting. We take a simplistic approach to manufacturing and on our process within the ERP. So, we focus on some of the core aspects of the system to keep our business functioning efficiently.
- Streamlines our processes and simplifies our systems. Previously, we had to manage two software systems to handle an order and get it out the door with proper shipping documentation. Now, we were able to deploy the shipping document creation inline with the sales order process and streamline our process. This allows us to save about $3K a year just on time savings alone (in creating shipping documentation). This was a nice win for us for this project.
- Financial Reporting is simplified and flexible for our needs. We are estimating a time savings of around $14.5K per year in time spent creating reports through manual manipulation. The reporting capabilities are much more flexible and allow for greater visibility than our previous ERP.
- We see that Acumatica is a leader in the user interface, however, due to the recent announcement and capabilities coming around the flexibility of the screen space, we believe that this will be a huge benefit. Improvements around being able to shrink boxes and areas and also have a different user interface for groupings is great.
- Another area to grow is in integrating with legacy solutions that are hard to interact with. We are planning to integrate it with Salesforce, so we know that's a newer type solution. So we believe that the integration will be relatively easy to do. But we do have some legacy systems that are hard to get rid of that would be nice to connect with. However, I think we're more willing to move on to new solutions that already exist within Acumatica versus integrating with it.
- Positive impact. Customers had no problems getting their products during the implementation process and this location still grew 10% this year. So, it's enabled us to handle more with less steps and also with less people. Even though we didn't need to let anyone go, we were able to divert those resources to things that help generate revenue or to handle more orders.
1-3 months
One of the biggest features that helped us is just plain email allowing the system to communicate with our customers, whereas before we are PDFing documents and then attaching them to emails. So, just being able to keep the conversation to and from the customer within the system so that we can see a paper trail of communication was huge for the location that is live in the system already.
We utilize Acumatica for the core business processes in our business and also within the industry, but it meets all of the needs that we have due to our simplistic approach to manufacturing and communicating with our customers. This functionality is critical to the success of the organization by supporting our users.
Do you think Acumatica delivers good value for the price?
Yes
Are you happy with Acumatica's feature set?
Yes
Did Acumatica live up to sales and marketing promises?
Yes
Did implementation of Acumatica go as expected?
Yes
Would you buy Acumatica again?
Yes