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Adobe is what you think of when you hear PDF.
January 16, 2024

Adobe is what you think of when you hear PDF.

Rudy Fulmer | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat

We have a lot of administrative personnel who need to edit PDF files, and Adobe Acrobat is the name you think of when you hear PDF. It allows the staff to read or make changes quickly and easily to any PDF file. It also has other features like fill and sign, which can be useful.
  • Edit PDF files.
  • Read PDF Files.
  • Converting PDF files to different formats.
  • Sending documents to be signed.
  • The licensing move to a subscription based model.
  • Requirement to have an adobe account and be connected to internet.
  • Making every feature an add on purchase.
  • PDF editing.
  • PDF file conversion.
  • PDF form creator.
  • Other
The employees who were in need of a tool to edit and convert PDF files are under the belief that only Adobe Acrobat is able to do those functions. So even though many other suggestions were given, they refused to use any other software besides Adobe Acrobat.
  • It works reliably.
  • The employees find it to be user friendly.
  • It can be used to make fillable forms.
The PDF format is a very secure and reliable file format for sending or transferring digital documentation without having to worry about the stability or reliability of the digital document in question. They keep their cloud applications safe also, but this wouldn't be required if they weren't forcing everyone to move to a subscription model.
They have a superior product that works better and more reliably when it comes to working with PDF files. Adobes' Achilles heel is the restrictions and requirements imposed on the user and software by their administrative and legal teams that drag down what otherwise is a wonderful piece of software.

Do you think Adobe Acrobat delivers good value for the price?

No

Are you happy with Adobe Acrobat's feature set?

Yes

Did Adobe Acrobat live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat go as expected?

No

Would you buy Adobe Acrobat again?

Yes

Adobe Acrobat is well suited for working with any PDF file you will come into contact with. Adobe's business practices are what hurt the software the most. Making Acrobat a cloud subscription service, as well as requiring an Adobe account before you can even use the software as well as requiring an internet connection to even be able to open the program. The software is awesome, but it feels like they are trying to get every penny they can out of you at every turn.