Overall Satisfaction with ADP Vantage HCM
We currently use ADP Vantage for our payroll, Hr, benefits, and time.
- ADP is very user friendly.
- Customer service is a main focus.
- Always stays on top of updates.
- The reporting side could be a bit challenging if you are not a little technical.
- The requesting time off can be a bit user friendly and simpler to navigate.
- Much better customer service.
We like the improvements to the app.
ADP Vantage HCM Feature Ratings
Using ADP Vantage HCM
1500 - Different
2 - Lots of patience, use simple terms
- Run payroll
- Benefits selection
- make sure we are compliant
ADP Vantage HCM Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
had payroll merger of various pay codes and i had full support.