ADP Workforce Now - DON'T BE A SUCKER LIKE ME!
August 19, 2014
ADP Workforce Now - DON'T BE A SUCKER LIKE ME!
Score 1 out of 10
Vetted Review
Verified User
Modules Used
- HRMS, Payroll, Benefits, Self-Service
Overall Satisfaction with ADP Workforce Now
I was the main decision maker in the selection of the ADP Workforce Now product for the retail organization that I previously worked for. It was used across the entire organization from Payroll to HRMS to benefits to employee clocking in and out. Frankly, I felt like ADP sold us a product that was not good for our business.
- Self service was good when employees remembered their password.
- It is not intuitive. Keep it simple! Everything about ADP is very difficult.
- Have customer service people available on weekends.
- Make the report generator easy to use.
- Make the set up easy. Everything about ADP Workforce Now is very difficult.
- There was a negative ROI because it ended up that managers spent more time with ADP than what was promised.