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A great product that is a too big for a small company like ours
February 20, 2020

A great product that is a too big for a small company like ours

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

  • Menu items.
  • Employees can enter information and it will reach payroll.
  • Too many steps to get something done.
  • A lot of apps and menu items aren't for small companies. I want something compact and to the point. All we use the service for is payroll.
  • Based on the learning curve and the time it takes me to get payroll approved, it has been a drag. A positive is we were hoping to go paperless with the paychecks/ paystubs and we did.
I think as a company grows, they can also grow with Workforce Now as opposed to other platforms. I don't think our company will grow to that extent, so I don't think this question applies to me. I will say though that if we decide to hire more than 50 employees, laws change and the game changes completely. I think with this platform, not much will be required to be done because the system is already built for that.
  • ZipRecruiter
  • ADP Screening and Selection Services.
We attempted both of these integrations and they sadly were not possible.
I love it because I don't have to have two separate accounts with ADP. Both my personal information account and the payroll processing account are under one login. That helps a lot.

The problem I have with Workforce Now is that it has too much information. There are too many steps just to process payroll. We don't use it for anything else but payroll, so the other menu items are just distractions because I have to click on each until I find the one I am looking for. Some of the menus I have not even been in. I would have loved a more compact, custom page.

ADP Workforce Now Feature Ratings