Agorapulse in a small business with large cliental.
January 09, 2020

Agorapulse in a small business with large cliental.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agorapulse

We use Agorapulse to organize and publish social media for our clients. Our department has 3 people using Agorapulse at different times, and you would think that would be disorganized and chaotic. Wrong!
  • Scheduling.
  • Assigning.
  • Thumbnails for Facebook videos.
  • Dark mode!
3 - We use Agorapulse to write, schedule and upload design files for client's social media networks. Along with post managing, we are also able to read and follow comments/inboxes. Agorapulse allows us to seamlessly change from scheduling to answering a quick comment in just a few clicks.
  • Increased customer satisfaction.
  • Maintain clients' followers relationship.
Agorapulse is very quick at staying up to date on the latest trends to then be able to update their software. Sometimes Agorapulse has updated before we even knew something changed, and it's been a great source of news.
The customer service has been awesome. Where else am I able to answer with a gif?
We have used other services in the past and they were not as quick to update their systems as Agorapulse is. As soon as we hear about something changing on Facebook or LinkedIn, Agorapulse usually already knows about it.

Agorapulse Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Content planning and scheduling
9
Audience targeting
7
Workflow management
10
Customer interaction histories
10
Bulk actions
10
Not Rated
Lead generation
Not Rated
Campaigns and promotions
Not Rated
Twitter
Not Rated
Facebook
10
LinkedIn
10
Instagram
8
Campaign success analytics
Not Rated
Real-time tracking
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
9
Mobile access
8