Great for mature companies with an agile background
January 07, 2022
Great for mature companies with an agile background
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Apptio Targetprocess
Targetprocess is used for general project management and agile task management. The software support multiple agile methodologies to great extent and is primarily targeted at companies willing to follow the standard concepts closely. We use it to manage larger projects and follow them on various aspects: user stories, tasks, time tracking, issues...
- Lego-oriented - you build the tool the way you want it to work.
- Support all agile frameworks (Scrum, SaFe, etc.).
- Great customer support from the product team.
- Definitely not user-friendly, painful onboarding.
- Limited API capabilities with frustrating rules.
- Weak testing features (issues, test plans, etc.).
- More transparent project delivery.
- Tons of reporting and analytics we did not have before.
- Some "underbaked" features forced us to purchase other tools for testing and budget tracking.
Targetprocess is a hit-and-miss when it comes to integration. On one hand, most features are very well built and integrated with each other, which is what you need from a full a project management software. Their reporting and analytics engine is great and gives you a granular view of all activities. However, their API and rules engine are a bit disappointing - they do work but you need to really get into it before you make any kind of progress.
We were already following agile methodology but Targetprocess helped smoothing some of the remaining silos we had internally. This led to better collaboration, more transparent projects, better traceability overall and helped us improve delivery times. However we did not find Targetprocess suitable for smaller projects because of the significant overhead in setup and onboarding.
It really depends what you are looking for as a company. Targetprocess is basically a very powerful engine that requires a lot of thinking and maintenance to get a positive ROI. It is nowhere near a plug and play solution that you could present to your teams right away. On that aspect, Jira definitely has an advantage although it does not have a tight integration between all its modules like Targetprocess does. Overall, we do prefer Azure DevOps as it fits our style better and gives you more flexibility.
Do you think Apptio Targetprocess delivers good value for the price?
Yes
Are you happy with Apptio Targetprocess's feature set?
Yes
Did Apptio Targetprocess live up to sales and marketing promises?
Yes
Did implementation of Apptio Targetprocess go as expected?
Yes
Would you buy Apptio Targetprocess again?
No