Arena - a great resource for document control and quality processes
My company uses Arena for document control and for managing quality processes. This includes employee training, change control, NCMR, …
Overview
What is Arena PLM and QMS?
Arena, a PTC business, helps companies to design, produce, and deliver innovative products with a unified cloud-based PLM and QMS platform. Arena understands modern product companies rely on distributed teams and global supply chains to develop products, ensure regulatory compliance…
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What is Arena PLM and QMS?
Arena, a PTC business, helps companies to design, produce, and deliver innovative products with a unified cloud-based PLM and QMS platform. Arena understands modern product companies rely on distributed teams and global supply chains to develop products, ensure regulatory compliance (FDA,…
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- Setup fee required
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Competitors
- Tech Details
- Downloadables
- FAQs
What is Arena PLM and QMS?
Arena, a PTC business, helps companies to design, produce, and deliver innovative products with a unified cloud-based PLM and QMS platform. Arena understands modern product companies rely on distributed teams and global supply chains to develop products, ensure regulatory compliance (FDA, ISO, ITAR, EAR, and environmental compliance), and respond to customer demands.
Arena states that they have more than 1,400 global high-tech electronics and medical device customers. Companies with complex products comprised of electrical, mechanical, and software designs need a single system to collaborate in real-time. Arena enables every participant throughout the entire product lifecycle to work together–increasing visibility and traceability. This helps to accelerate new product development (NPD) and new product introduction (NPI) by streamlining processes, automating review cycles, and reducing errors to increase profitability.
Arena PLM and QMS Features
- Supported: BOM Management
- Supported: Engineering Change Management
- Supported: Supply Chain Collaboration
- Supported: Quality Management
- Supported: Training Management
- Supported: 3D Visualization
Arena PLM and QMS Screenshots
Arena PLM and QMS Videos
Arena’s product-centric quality management system (QMS) software helps medical device manufacturers to deliver safe and compliant products to market faster. By connecting quality management processes to the product record, Arena helps distributed teams improve visibility and t...
Show More Arena PLM addresses modern product development challenges by bringing product information, people, and processes together into a single Cloud system to speed product development and commercialization. Through better visibility and enhanced collaboration, internal product teams...
Show More Arena PLM for AWS GovCloud helps companies that are subject to International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR) ensure defense-related technologies are controlled, and, if exported, are done so only with proper export licenses.
Siemen's Teamcenter (also sold by SAP), Arena PLM & QMS, and OpenBOM are some of the most preferred product lifecycle management tools by users.
Arena PLM and QMS Integrations
- NetSuite ERP
- SAP Business ByDesign
- SAP S/4HANA Cloud
- Microsoft Dynamics GP
- QAD Adaptive ERP
- Zendesk Suite
- SOLIDWORKS
- Octopart
- Expandable
- SiliconExpert
- Sage 100
- Microsoft Dynamics 365 Business Central
- Altium Designer
- 1Factory
- OrCAD
- Acumatica
- Jira Software
- FlowEQ
- Onshape
- Microsoft Dynamics AX, discontinued
- Salesforce Sales Cloud
- CADTALK
- Oracle Fusion Cloud ERP
- Razorleaf CLOVER
- Siemens EDA Calibre
- Green Data Exchange (GDX)
Arena PLM and QMS Competitors
Arena PLM and QMS Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Arena PLM and QMS Downloadables
Frequently Asked Questions
Oracle Fusion Cloud PLM, MasterControl Quality Excellence, and Teamcenter are common alternatives for Arena PLM and QMS.
Reviewers rate Support Rating highest, with a score of 9.5.
The most common users of Arena PLM and QMS are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(333)Attribute Ratings
Reviews
(1-23 of 23)Companies can't remove reviews or game the system. Here's why
February 23, 2024
Arena - a great resource for document control and quality processes
The Arena customer success team has been responsive and helpful.
February 20, 2024
Low cost solution but still room for improvents
The customer success team is responsive and helpful. I had no issues with them.
August 28, 2023
Driving a project with Arena
Very good, the customer success team is reliable and available
Excellent. In 43 years, I have never once encountered a customer success team who actually cared about the customer as much as the folks at Arena do. It hasn't been even close.
August 17, 2023
Arena - More than a supplier-customer relationship!
Always positive and customer oriented, always on point.
March 22, 2023
Arena PLM & QMS - Stellar Product
A bit limited at the moment, email tag back and forth for now, not sure I communicated clearly an issue I was having, and it is something only a document control person would understand, my success coach did not understand, maybe they have never used the product? Might be a good idea to have them do this, so they can better answer and address the issues their customers encounter
March 17, 2023
Robust system not used to fullest potential
I have had no interaction with the customer success team. However, as I understand, they have been supportive of our efforts to roll out new processes.
March 14, 2023
Happy to have Arena in our work life!
Customer success team is really wonderful and easy to work with, great communicators and easy to reach.
July 06, 2022
Arena for Quality System Management
Minimal.
July 05, 2021
Intuitive Product Life Cycle Tracking
I have not personally contacted them so far. There were integration problems with Arena a few months ago and our document control team was constantly in touch with Arena support to have it fixed. Meanwhile, some functionalities in Arena were down for 2-3 days.
December 08, 2020
Good but needs improvement !
I haven't dealt with the customer success team from arena.
My experience with customer support has been minimal, but positive. I was not the project lead for the initial implementation of the software, but I had input during the early stages that was quickly and completely addressed by the customer success team. The turnaround time on inquiries is fairly short, and was always adequate for my needs. The team showed care and exerted a good deal of personalized effort towards finding solutions to specific problems or proposing workarounds for various business critical tasks.
November 19, 2020
Arena Review
As far as I am aware, we have had a wonderful experience with Arena's customer success team.
November 13, 2020
Arena is a great, easy-to-use PLM system.
I've had no issues with Arena's customer success team. A couple of years ago, a colleague requested help and pointed out a potential software bug, and he said the service representative was rude and uncooperative. Although I don't question the sincerity of this individual, I have only had good customer interactions with the company..
November 13, 2020
Arena gets the job done with a nice, new UI
I have not had to interact with Arena's customer success team.
November 13, 2020
Good Software for Changes and Quality Management
No real interaction with the team besides their webinars about changes to UI in the semi-annual releases
November 11, 2020
Quick learning curve & easy on-boarding process!
I have not had much direct interaction with the Arena Customer success team, as I have not personally faced any issues. I will say that the upgrades made to the Arena platform are always clearly explained to the user upon implementation. This speaks to the the platforms concern with customer success with new developments.
November 10, 2020
Excellent PLM with Excellent Customer Support
Fantastic. I immediately contacted our account rep and my problem was resolved very quickly.
November 10, 2020
Arena FEEDBACK
Mixed experiences with Arena's customer success team. I only worked with them in the beginning during initial implementation to help my company get started with Arena. It was a long process that probably took longer than needed.
November 10, 2020
Arena: Complex to use
I have not interacted with Arena's customer success team.
November 10, 2020
Quality
It has been great and I have never ran into issues.
November 10, 2020
Join the vast world of Arena
I personally have not had much interaction with the Arena's customer success team. However, our Quality System Administrator worked more closely with them during implementation and was able to get a lot of assistance and set up during the process. Less communication has been needed since our Arena administrators internally are well equipped to handle any issues and concerns presently.
November 10, 2020
Excited to Implement
The customer success team has been great! They are highly responsive.