Ascentis HR - Review
March 21, 2018

Ascentis HR - Review

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ascentis HR

They are fairly quick to respond, easy to access via phone or email. They are all friendly and patience to help with any issues.
Ascentis is used in the finance and HR departments as an HRIS, payroll, and timekeeper system. The Ascentis Self-Service System is a huge benefit for our team and our employees. However, it is strange how the systems don't all work as cohesively together. It's great that it can incorporate HRIS, payroll, and timekeeping as its easier to manage one system rather than 3 different systems that don't work together. I reporting aspect in Novatime is great as well as Ascentis HR. The system could certainly be updated as it looks like it was made in the 90's.

Pros

  • Great customer service, the support team is fairly easy to reach via phone and email.
  • Great internal reporting aspects of the system.
  • All in one system with HRIS, Payroll, and Timekeeping.

Cons

  • Updated system design. (timekeeping has been updated - nice touch)
  • No need to access the system through remote desktop seems silly.
  • All data needs to be added to the different systems manually and approved. Multiple/duplicate steps reduce efficiency.
  • We didn't have an HRIS system previously and it has been a positive impact, but we have had some difficulties making it our own.
  • With our unique benefit options, salary/comp models, and classification - it has taken some time to set up our custom tabs and etc.
  • Payroll works great, but it would be best not to upload info into 3 different systems in order to run payroll.
  • ADP
ADP - is a system for enterprise-level companies for 100+ employees. With us being a small company Ascentis pricing and options seemed to line up for what we were looking for and had the custom options we were looking for.
They were able to help us with an issue with 1-2 hours of the issues occurring and they really tried to work with you fix the issue.
If you are a small company, there are other options and functions you will not use with Ascentis. However, the customizable options Ascentis offer will be a plus if you have unique benefit options or salary/compensation models.

Ascentis (discontinued) Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
4
Organizational charting
4
Organization and location management
4
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
6
Support for external payroll vendors
5
Benefit plan administration
7
Direct deposit files
5
Salary revision and increment management
4
Reimbursement management
4
Approval workflow
4
Balance details
4
Annual carry-forward and encashment
4
View and generate pay and benefit information
8
Update personal information
9
View job history
9
View company policy documentation
9
Report builder
9
Pre-built reports
7
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
8
Manager tracking tools
5
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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