Overall Satisfaction with Avaya OneCloud UCaaS
Avaya Spaces is one of two video conferencing and chat software we are using at our branch. It's one of the most interactive and user-friendly interface I've found. We started using Avaya Spaces when the COVID pandemic started in February 2020 with 3-month trial licenses and after expiration, the company decided to renew for another 2 years. It has been used by IT, commercial, HR and technical support to hold online meetings. I also use it to deal with matters with clients and other business partners. The problem solved with Spaces was strict communication. With this solution we were able to obtain organizational control and collaboration among professionals. In online meetings it is possible to align business, projects, feedbacks, reports, analysis, using chat, video, audio and file and screen sharing.
- Ease of access as admin and guest.
- File sharing.
- Audio and video recording of conferences.
- Friendly structure.
- Private chat with colleagues and guests.
- Room control.
- It works via the web, without software.
- I tried, but it was not possible to create extra rooms within a session. I hope it's foreseen in the next roadmap.
- When the internet is not good, there are many instabilities in the audio and video.
- Cloud management making it easy to access recordings and general settings.
- Improved communication with Avaya at a good price.
- Remote work.
Do you think Avaya UCaaS delivers good value for the price?
Yes
Are you happy with Avaya UCaaS's feature set?
Yes
Did Avaya UCaaS live up to sales and marketing promises?
Yes
Did implementation of Avaya UCaaS go as expected?
Yes
Would you buy Avaya UCaaS again?
Yes