Item: AVI-SPL
Rating: 5
Author: Andres Barboza

Overall Satisfaction with AVI-SPL

Use Cases and Deployment Scope

Main Conference Room Audio and Video Upgrade.

We hire AVI-SPL to upgrade our outdate main conference room at our Miami site regarding audio and video. The idea was to move to a newer technology following 2022 company standards brands.

We needed a long-lasting solution so we are able to effectively communicate on a daily basis via video calls with our other offices in NA, LA and the Caribbean regions.

Pros and Cons

Pros

Project Planning
Competitive Prices
Out of the box solutions

Cons

Project Promise Delivery Time
Effective Communication

Return on Investment

Due to delivery delays the communications / sharing abilities of our team has suffered dramatically.

Support Rating

Employee Productivity

We haven't been able to fully utilize the project that we plan with AVI-SPL because the delivery date was not meet.

We are a couple of weeks behind thus affecting effective communication of our office with other locations, ultimately affecting our team aligments and sales.

Key Insights

Do you think AVI-SPL delivers good value for the price?

Not sure

Are you happy with AVI-SPL's feature set?

Did AVI-SPL live up to sales and marketing promises?

Yes

Did implementation of AVI-SPL go as expected?

Would you buy AVI-SPL again?

Other Software Used

RingCentral MVP

Likelihood to Recommend

If your project is not time sensitive, then by all means get in contact with AVI-SPL they can really help you on your planning and needs.

If your project really depends on timing, I suggest try to look somewhere else, they might promise you delivery date by one date and it could take weeks or months to finally get what was promised to you.

Comments

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AVI-SPL good IF your project is not time sensitive