Item: Axcient x360Recover
Rating: 10
Author: David Plaunty

Use Cases and Deployment Scope

We currently use x360Recover to back up our clients workstations and servers directly to the cloud.
This type of backup helps us recover any lost documents, or recover the entire machine if corruption occurs or the hardware fails.
Downtime is very minimal and the cloud GUI is incredibly easy to use.

Pros and Cons

Backup scheduling
Installation
Online Management
Onboarding
Technical Support response

Additional options for the scheduling
Local cache settings
Default retention settings

Return on Investment

We are now able to offer secure and stable backups for our customers
The peace of mind for our clients has gone up
We've been able to add a significant amount of income offering this service as an option

Alternatives Considered

Carbonite Availability

We checked out carbonite, but the price point of x360 was much better.

Key Insights

Do you think Axcient x360Recover delivers good value for the price?

Yes

Are you happy with Axcient x360Recover's feature set?

Yes

Did Axcient x360Recover live up to sales and marketing promises?

Yes

Did implementation of Axcient x360Recover go as expected?

Yes

Would you buy Axcient x360Recover again?

Yes

Other Software Used

Zoho CRM Plus, ThreatDown, powered by Malwarebytes

Likelihood to Recommend

I've had great success using x360Recover's direct to cloud feature. Backing up workstations and servers is incredibly easy and the logging is kept up to date.
The direct-to-cloud option is great for workstations, but the size of the backups for servers, it is much easier for restoration/backup times to have a local appliance.

Axcient x360 is a dependable and easy to use service

Overall Satisfaction with Axcient x360Recover