You Can Rely On Axcient x360Recover!
March 08, 2024

You Can Rely On Axcient x360Recover!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Axcient x360Recover

After Datto was acquired by Kaseya, we were seeking an alternate solution. We landed on Axcient x360Recover on word of mouth from other MSPs and were pleasantly surprised. The product does what it says on the tin, is truly secure (we choose our own encryption keys), and provides critical uptime for our clients in the event of an emergency. We are also very happy that our data is stored just a few hours away in Kelowna (we are a Vancouver-based IT provider working with clients in the legal + healthcare spaces and storing our clients' data in Canada is important). Overall, we are also pleased that Axcient x360Recover takes customer feedback seriously and allows us to suggest improvements right from the partner portal. Besides that, the software just works. We recommend Axcient x360Recover.
  • Business Continuity
  • Ease of use
  • Reliable
  • We'd like to see the Microsoft 365 product on Canadian soil. The team has acknowledged this and it's been moved to the pipeline.
  • Axcient x360Recover creates a lot of value for us as an IT provider. Nowadays, we include it in the quote up front for anyone running servers on-prem.
Axcient x360Recover does everything Datto used to do well prior to the Kaseya acquisition. And their support and pricing are much better.

Do you think Axcient x360Recover delivers good value for the price?

Yes

Are you happy with Axcient x360Recover's feature set?

Yes

Did Axcient x360Recover live up to sales and marketing promises?

Yes

Did implementation of Axcient x360Recover go as expected?

Yes

Would you buy Axcient x360Recover again?

Yes

Axcient x360Recover is suitable for all environments. We like the direct-to-cloud and use it almost everywhere. We have yet to deploy appliances, as there is simply no need given sufficient bandwidth these days.

Axcient x360Recover Feature Ratings

Disaster Recovery Planning
10
Hot Sites
10
Disaster Recovery Testing
10
Universal recovery
10
Instant recovery
10
Recovery verification
10
Business application protection
10
Incremental backup identification
10
Backup to the cloud
10
Deduplication and file compression
10
Snapshots
10
Flexible deployment
10
Management dashboard
6
Platform support
8
Retention options
10
Encryption
10
Continuous data protection
10
Replication
10
Operational reporting and analytics
8
Malware protection
9
Multi-location capabilities
10
Ransomware Recovery
10