BambooHR is AMAZING!
Updated March 26, 2024
BambooHR is AMAZING!
Score 10 out of 10
Vetted Review
Verified User
Software Version
TraxPayroll (legacy)
Overall Satisfaction with BambooHR
I use BambooHR on a daily basis. All of our HR functions, reporting, payroll, time off, performance reviews, etc. are completed in BambooHR. Switching over to BambooHR has saved us so much time and more than that, energy! It is easy to use and they have amazing customer support. I would highly recommend BambooHR to anyone looking for a BETTER HRIS.
- Customer Support
- Payroll
- Benefits via the App
- Performance Reviews via the App
- Overall yearly savings from previous HRIS
- Time Savings
BambooHR reporting is great. Very easy to use.
BambooHR is a very up-to-date system compared to Paychex. Their customer service compared to Paychex is out of this world!
Do you think BambooHR delivers good value for the price?
Yes
Are you happy with BambooHR's feature set?
Yes
Did BambooHR live up to sales and marketing promises?
Yes
Did implementation of BambooHR go as expected?
Yes
Would you buy BambooHR again?
Yes
BambooHR Feature Ratings
Using BambooHR
70 - Operations, Human Resources, Finance, Management, Engineering, Procurement
2 - Human Resources Manager and Human Resources Generalist
- Time Keeping
- Paid Time Off
- Performance Reviews
- Goals
- Performance Reviews
- Time Keeping
- Paid Time Off Tracking
- Benefits Management
- Asset Management
Evaluating BambooHR and Competitors
Yes - Paychex Flex - they were very outdated and customer service was not good at all.
- Scalability
- Integration with Other Systems
- Ease of Use
The ease of use and implementation was a huge factor in us switching.
I wouldn't. Everything has been great!
BambooHR Implementation
- Implemented in-house
Yes - First phase was the HRIS part. Then the benefits, then the payroll.
Change management was a small part of the implementation and was well-handled - Maybe a little more hands-on training sessions with our staff.
BambooHR Training
Configuring BambooHR
No - we have not done any customization to the interface
No - we have not done any custom code
BambooHR Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, that's not an option with BambooHR.
BambooHR has always been available when I needed them. There was a time that something was not calculating properly on the payroll report and they quickly resolved it so we could submit our payroll on time.
Using BambooHR
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Payroll
- Time Keeping
- Paid Time Off Tracking
- None
Yes - It works great. I do wish that a few other features were available on the mobile app. But overall it works great.
BambooHR Reliability
Integrating BambooHR
- Checkr
- Payroll
- Gifted.co
It was very easy to do.
- None
Not at this time.
- File import/export
- API (e.g. SOAP or REST)
None
Relationship with BambooHR
Upgrading BambooHR
- None
Yes - We may eventually move to "Pro" edition.