Solution for projects and team communication.
May 10, 2020

Solution for projects and team communication.

Penelope Brown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

It has helped me a lot to keep in better communication with the clients and employees of the company, thus improving the relationship within the workplace. I have been able to obtain better results in the management of a project, thus being able to specify each objective correctly, completely, and without any setback. It has kept us really up to date, organized and synchronized with projects and team communication, and at the same time with the client. It has been possible to have a pleasant and comfortable experience with this platform, and it has not taken much effort to learn how its tools are used.
  • The interface has been very useful since it is intuitive and easy to configure since this platform is based on simplicity.
  • No professional recruitment is needed to be able to operate within the platform.
  • It is very simple to be able to create and assign tasks to users, in addition to being very simple to be able to follow up on it.
  • The ability to manage users is incredible and you can also include clients in projects that are carried out.
  • It is not very customizable in terms of aesthetics, hopefully, it could be adapted to the characteristics of the company.
  • Sometimes it is a little difficult to keep the thread of the conversation since everything is together and you cannot make comment sections if you have to ask a separate question.
  • I think Basecamp is very basic for great projects as it lacks many functions and tools.
  • Increases the productivity of the company, generating more income.
  • Capital is saved by not requiring a coach in the company to train employees to use Basecamp.
  • Their prices are really flexible, adapting to the needs of users or companies.
I always have the support of Basecamp Technical Support. There are a few problems that I have had but once I contacted them everything was solved thanks to them.

Do you think Basecamp delivers good value for the price?

Yes

Are you happy with Basecamp's feature set?

Yes

Did Basecamp live up to sales and marketing promises?

Yes

Did implementation of Basecamp go as expected?

Yes

Would you buy Basecamp again?

Yes

I recommend it for its simplicity and how easy it is to use without the need to resort to experts to explain its use. Also, if they are projects that are very short or easy to carry out, then Basecamp is the ideal for those cases without exception.

Basecamp Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
9
Scheduling
9
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
8
Support for Waterfall Methodology
10
Document Management
9
Email integration
10
Mobile Access
7
Timesheet Tracking
10
Change request and Case Management
10
Budget and Expense Management
10
Quotes/estimates
10
Invoicing
8
Project & financial reporting
10
Integration with accounting software
8