Awesome E-Commerce Building Tool
Updated February 14, 2020

Awesome E-Commerce Building Tool

Jeanna Haag | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Plus

Overall Satisfaction with BigCommerce

We are using BigCommerce to launch our new website. Our current website is out of date and we like the framework of BigCommerce. The website is a much needed asset for our company and we are working to get more of our customers using the new website. We will be marketing it once we launch the website in January.

Pros

  • It is easy to customize the templates provided as long as you know CSS and HTML. I've done a lot of customization for our website to really help it stand out.
  • BigCommerce offers a lot of things that are considered add-ons on places like Shopify where you have to pay extra for them.

Cons

  • The main thing that I know many people including myself have asked for are one time art charges as an option.
  • At first it seemed like there were not many apps, but more are being added. I would suggest to continue to add more in the future.
  • We hope to attract more site visitors with our new and improved look.
  • Our current site is not mobile friendly, but our new design on BigCommerce is.
$1 to $10 million
BigCommerce provides many different apps and themes to make each website unique and user friendly. We have already decided to switch our other websites to BigCommerce because it is easy to get up and going. BigCommerce has a large set of partners to help make customizations easy. Each theme is mobile friendly providing users with ready to use websites even without customization.
We are using the API's to add in our own instant chat for our customers.
I have used Shopify and Magento in the past. BigCommerce provides more customization for a better price than both of these competitors.
I think BigCommerce can easily work for any company wanting to sell products. Not only are there several options built into it, but you can also get apps for anything not already available. There are also partners who can do custom coding for you for an additional fee and the boards are a great place to get answers.

BigCommerce Feature Ratings

9.9
Product catalog & listings
10
Product management
10
Bulk product upload
10
Branding
9
Mobile storefront
10
Product variations
10
Visual customization
10
CMS
10
10.0
Abandoned cart recovery
10
Checkout user experience
10
10.0
eCommerce security
10
9.0
Promotions & discounts
10
Personalized recommendations
7
SEO
10
9.2
Multi-site management
10
Order processing
8
Inventory management
10
Shipping
10
Custom functionality
8

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