Item: Blackbaud Raiser's Edge NXT
Rating: 8
Author: Saul Korin

Overall Satisfaction with Blackbaud Raiser's Edge NXT

Use Cases and Deployment Scope

We use Blackbaud Raiser's Edge NXT to manage our data for fundraising for two separate organizations. We are able to track our data, review trends, follow up on leads, track actions, manage prospects and evaluate efficiency while using the database. We are also using it to make decisions about solicitations and tracking lapsed donors.

Pros and Cons

Pros

Online versus static options
Tracks donations and actions
Tracks relationships
Runs querys
Evaluates prospects

Cons

Training is expensive
We use a separate software for auction (it has functionality but we are not ready to switch).

Most Important Features

Tracking Data
Available online and out of the office
Multiple users
Prospect evaluation

Return on Investment

Increase in funds raised
Increase in donor relationship connections
Better management of touches and conn ections

Data Intelligence

We use Blackbaud Raiser's Edge NXT to focus on our donors and their needs and use the analytics and data intelligence to make informed decisions and asks based on data not conjecture.

Training Types Used

Online Training

Online Training

Because we would have done more if it were less expensive.

Key Insights

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

Yes

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

Yes

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

Would you buy Blackbaud Raiser's Edge NXT again?

Yes

Likelihood to Recommend

If you are a small organization or have a limited number of donors you can likely succeed with other options, but if you are looking for a robust option for a larger nonprofit you can definitely improve your efficiency and opportunities with RE NXT

Comments

Please log in to join the conversation

Raiser's Edge NXT is very helpful