NXT to the rescue
December 06, 2022

NXT to the rescue

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Raiser's Edge NXT

I love NXT because it allows me to have all of our donor information at my finger tips, whether I am in the office or on the road. The app works just as well as the desktop version and is very user friendly.
  • Easy to navigate and intuitive.
  • Flexible. I can set it up to meet my needs and usage
  • Compatible with other software applications
  • Don't really have any complaints or problems with NXT.
  • Constituent summary and contact information
  • Giving summary and history
  • Actions and notes
  • NXT has enabled me and my team to connect more regularly, more intentionally and more appropriately with our donors. It's intuitive nature does the thinking for me and reminds me when I need to take the next step in a relationship.
I have been able to have donor giving history's at my fingertips and that informs my "asks". The reporting functions enable me to track variances in donor giving on a month by month or year over year basis so that no one falls through the cracks.

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

Yes

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

Yes

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud Raiser's Edge NXT again?

Yes

It is great when you are on the road and need access to your donor information. It is also great for when you have just completed a visit and want to get those actions recorded along with any follow up steps before you move on to something else and forget what was shared or promised.