NXT improves fundraising success with functionality
December 21, 2022

NXT improves fundraising success with functionality

Abby Carden | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Prospect Insights

Overall Satisfaction with Blackbaud Raiser's Edge NXT

My organization uses NXT for all fundraising data entry and reporting. We are able to create advanced reports for our development team and organization constituents with the software, as well as tackle day-to-day gift tracking. I serve as the database manager and perform regular maintenance and cleanup to ensure data accuracy. Raiser's Edge NXT streamlines our data entry process.

Pros

  • Built-in reports cover development needs.
  • It is easy to navigate, and data is easily accessible on-the-go.
  • Support services elicit prompt and thorough direction.

Cons

  • Functionality with other Blackbaud products could be improved.
  • The need to switch between NXT and database view could be eliminated.
  • automated actions (work flows)
  • gift and constituent lists
  • Email markteting
  • We revamped our gift tracking system with NXT, allowing us to significantly reduce staff time with gift entry.
  • We have seen an increase in donor retention.
Prospect insights through NXT gives us a broader picture of a donor's giving history and capacity. We are better able to make an appropriate ask that is aligned more with giving potential rather than giving history and projections. We can segment donors based on many factors, not just gift amount, to strategize and target fundraising efforts based on those unique factors.
  • Online Training
Online training is self-paced and easy to understand. The video tutorials and interactive workbooks and projects give real-life examples and practice. The many offerings reach those who need a broad overview as well as experts who want to fine-tune skills in a specific area; there are options for everyone.

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

Yes

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud Raiser's Edge NXT again?

Yes

Gift entry is incredibly easy. Building donation forms for social media and website use is user friendly and fully encompasses gift recording needs. Pulling lists can be a bit cumbersome, but it all depends on the level of detail of data entered and how it needs to pull into a report.

Comments

More Reviews of Blackbaud Raiser's Edge NXT

  1. Home
  2. Nonprofit CRM Software
  3. Blackbaud Raiser's Edge NXT Reviews
  4. User Review of Blackbaud Raiser's Edge NXT