Blackbaud Raiser's Edge NXT
December 30, 2022

Blackbaud Raiser's Edge NXT

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • Prospect Insights

Overall Satisfaction with Blackbaud Raiser's Edge NXT

We use it to support our solicitors and gain information on our constituents. However, the back end of Raiser's Edge is more helpful for entering gifts, running reports, completing mail merges, and sending emails.
  • Ease of use for new users.
  • Summary information.
  • Prospect lists.
  • Reporting.
  • Gift management.
  • Sending emails.
  • Prospect lists.
  • Constituent information.
  • Reviewing notes and actions.
  • Increase in fundraisers.
  • Ability to limit access for certain users.
I find it helpful, however, gifts that are more nuanced like stock or soft credit are harder to read in Blackbaud Raiser's Edge NXT than in the back end of Raiser's Edge. It is almost more confusing to see the gifts in Blackbaud Raiser's Edge NXT. However, the impact reporting is very helpful and allows us to see the connections we make with potential donors.
Blackbaud Raiser's Edge NXT training is very helpful. The instructors are well-versed in their topics and can answer all of our questions.
Blackbaud Raiser's Edge NXT does not compare to the back end of Raiser's Edge. There is no way to get specific information, run advanced queries and reports, and run merges through Blackbaud Raiser's Edge NXT. Despite this, Blackbaud Raiser's Edge NXT is easier for new users to understand and interact with.

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

Yes

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud Raiser's Edge NXT again?

Yes

It is great for solicitors or fundraisers who need summary information, but for a deep dive into a record, we suggest using the back end of Raiser's Edge.