Item: BlackLine
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

I implement BlackLine for my clients and they use it to automate their various Close to Report processes, from recs to journals. BlackLine is a one-of-a-kind tool in the market. It helps tackle various intercompany pain points through a methodical, well-thought-out, end-to-end solution.

Pros and Cons

Connecting to SAP
Automating recurring manual steps
Visibility to leadership

Less time spent initially acting upon tickets
Better connectivity with ERPs other than SAP
Provide a list of choices for generally requested customizations

Return on Investment

Improved visibility
Frees up hours to focus on analytics

Support Rating

BlackLine supports its clients and partners through a systematic approach, however, sometimes I believe the wait is too long.

Partnership

Although it takes a while to implement, it has helped automate mundane processes and provided uniformity and structure to how processes are accomplished.

Alternatives Considered

Workiva

Workiva just acts as a different business automation solution and doesn't provide exactly what BlackLine does.

Key Insights

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

Yes

Did implementation of BlackLine go as expected?

Yes

Would you buy BlackLine again?

Yes

Likelihood to Recommend

BlackLine is a one-of-a-kind tool in the market. It helps not only with managing IC transactions but also with identifying potential data issues that can help improve data quality and processes upstream.

Your Intercompany Partner

Overall Satisfaction with BlackLine