Bloomerang rocks!
May 30, 2017
Bloomerang rocks!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomerang
Bloomerang is currently being used by our organization for two purposes. The first is donor management. Bloomerang enables simple communication and donor tracking in a way that helps us to organize and identify our friends and supporters. For donor information, we couldn't be happier with our experience ... Bloomerang is easy to use. Second, we are currently utilizing Bloomerang to handle our membership base. This has been a bit of a challenge because it is not set up for membership, but rather donor relations. However, the staff of Bloomerang has been attentive and helpful in directing our management of members as well, though we still have some bugs to iron out.
- Adding and receipting gifts. The process is clean, simple and direct.
- Tracking donor involvement. The information shown on the landing page for the individual contains all the information needed at a quick glance.
- Step by step guidance available 24/7 within the Bloomerang site. There are always new tasks and projects and this portion of the database has been very helpful in covering each step so that our database is at optimum efficiency.
- Live Chat. For our start-up non-profit, the live chat has been helpful in trouble-shooting and answering questions that we either missed or were unclear. They are friendly, prompt and willing to tackle any issue.
- Adding family members. It is simple to add an individual and set up a household account. However, when adding a new family member to that account, all the information must be completely added again. For example, with husband and wife, an option to copy information would be time-saving and helpful because all the address and connection information are the same.
- For online forms, I would like to have the option to have calculations available. For example, we currently have memberships that are potential donors, but not current donors. For these memberships, we would like to offer discounts at various times or have additional packaging available with added fees, but this is not possible. All calculations must be done in advance and offered in a way that appears somewhat messy and confusing to the viewer. (I understand Bloomerang is designed primarily for donors, but this could be an easy fix.)
- More design options within the email/reports sections so that our newsletters and communications have a bit more finesse.
Bloomerang is easier to use than an etapestry, salesforce. In addition, is is visually appealing with pertinent relationship and communication at the landing page for each individual. The ease with which to enter information, track information and determine the strength of connection with each individual surpasses these other database options. In comparison to the amount of availability of additional options/add-ons, Bloomerang does not offer as much variety. For our orgainzation, it would be helpful if the database could "talk" with our EHR, but these options are not currently in place.