Item: Bloomreach - The Agentic Platform for Personalization
Rating: 8
Author: Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

Use Cases and Deployment Scope

We use Bloomreach Commerce Experience Cloud as a CMS for a commerce website. The business wants its current commence platform to be faster and more performant. We use Bloomreach Commerce Experience Cloud to construct a page for product Range, Category, and Search results page.

Pros and Cons

Pros

Having customization on components.
Content Management handles well.
Having an API to use for automation scripts.

Cons

Bloomreach Commerce Experience Cloud experiences manager glitches where it renders itself within its own frame (similar to inception).
Having built-in functionality for document content, document type, & component migration to other channels/environments would add to an easier experience.

Return on Investment

Project still ongoing and cannot give numbered results as of yet.

Alternatives Considered

I have only evaluated Bloomreach Commerce Experience Cloud, and we handled it for the client. The client chose the platform, we handled Its implementation.

Usability

My overall experience with Bloomreach Experience Cloud was good.

Support Rating

Overall experience was good, things were very well documented.

Time to Value

Project still ongoing, running now at 6 months. We were able to start proper development within a week. While we were able to start developing components and document types by the 3rd day, it wasn't after a week before we were able to grasp a workflow for our development process.

Key Insights

Do you think Bloomreach - The Agentic Platform for Personalization delivers good value for the price?

Not sure

Are you happy with Bloomreach - The Agentic Platform for Personalization's feature set?

Yes

Did Bloomreach - The Agentic Platform for Personalization live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomreach - The Agentic Platform for Personalization go as expected?

Yes

Would you buy Bloomreach - The Agentic Platform for Personalization again?

Likelihood to Recommend

If you want to have a project that has a CMS with heavy customization Bloomreach Commerce Experience Cloud would be great. However, if your needs for CMS are far simpler, like a simple blog site, then Bloomreach Commerce Experience Cloud can handle it but would not be suitable for it.

Comments

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Personal experience with Bloomreach Commerce Experience Cloud