Item: BlueJeans Meetings (discontinued)
Rating: 4
Author: Verified User

Use Cases and Deployment Scope

We are a small business and therefore it's being used by our whole organization. It's mostly used by our sales team to conduct meetings with clients from across the country. It helps us qualify leads and lowers our cost to acquire a customer.

Pros and Cons

The user experience within the meeting is intuitive
The user experience from an administrative perspective is clean and simple
Compatible with third party camera and microphones

It was difficult for first-time users to login properly

Return on Investment

It drastically lowered our cost to acquire a customer
It saved a significant amount of time, energy and money by qualifying customers without incurring additional expenses
Shortened our sales cycle !!

Alternatives Considered

WebEx Meetings

WebEx has been easier for our customers to login. WebEx allows us to easily share iPad screens.

Usability

Some hospital systems block access to bluejeans because it suggests downloading an app. Obviously there is an web login thats accessible but our customers always struggled.

Likelihood to Recommend

BlueJeans is well suited for any sales scenario as long as the person logging in on the other end can follow simple instructions. It seems very easy but for some reason they struggled logging in with audio and video. Therefore, in our situation it became better suited for internal meetings with our sales team that had no problem logging in.

So close to being the only video conferencing system you need!

Overall Satisfaction with BlueJeans