So close to being the only video conferencing system you need!
Anonymous | TrustRadius Reviewer
November 13, 2018

So close to being the only video conferencing system you need!

Score 4 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with BlueJeans

We are a small business and therefore it's being used by our whole organization. It's mostly used by our sales team to conduct meetings with clients from across the country. It helps us qualify leads and lowers our cost to acquire a customer.
  • The user experience within the meeting is intuitive
  • The user experience from an administrative perspective is clean and simple
  • Compatible with third party camera and microphones
  • It was difficult for first-time users to login properly
  • It drastically lowered our cost to acquire a customer
  • It saved a significant amount of time, energy and money by qualifying customers without incurring additional expenses
  • Shortened our sales cycle !!
WebEx has been easier for our customers to login. WebEx allows us to easily share iPad screens.
Some hospital systems block access to bluejeans because it suggests downloading an app. Obviously there is an web login thats accessible but our customers always struggled.
My calendar is directly linked to BlueJeans so whenever an event is booked it automatically populated. I also use BlueJeans linked with my CRM software to allow invitations to be sent when a customer books me via Hubspot.
BlueJeans is well suited for any sales scenario as long as the person logging in on the other end can follow simple instructions. It seems very easy but for some reason they struggled logging in with audio and video. Therefore, in our situation it became better suited for internal meetings with our sales team that had no problem logging in.

BlueJeans Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Desktop sharing
Calendar integration
Meeting initiation
Integrates with social media
Not Rated
Record meetings / events
Live chat
Not Rated
Audience polling
Not Rated
Not Rated
User authentication
Participant roles & permissions
Confidential attendee list
Not Rated