BlueJeans Review
December 27, 2018

BlueJeans Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans Events (formerly Primetime)

I don't mind BlueJeans and I love their support. Their interface is slightly clunky making it semi-difficult to use for my users. We use the individual BlueJeans account and we also use the Primetime service. There are many factors to a BlueJeans meeting and I love the fact I can run reports after meeting to help determine any issues, if applicable.

Pros

  • Their support is great and get back to you in a very timely manner.
  • Data reports. Very good tool to use if you're having any issues.
  • Ability to record. I work in healthcare and am not able to record certain thing due to sensitive information.
  • Primetime account, which can host up to 5000 endpoints.

Cons

  • Adding a moderator during the meeting/event.
  • It had a positive ROI overall for us.
We use BlueJeans for external meetings and our All Hands meetings/events.
I've used BlueJeans so much it's easy for me to navigate and teach.
It is well suited for large events.

BlueJeans Events (discontinued) Feature Ratings

9.0
Audience polling
Not Rated
Q&A
9
Reporting & Analytics ()
Not Rated
8.0
High quality audio
8
Mobile support
Not Rated
6.0
Participant roles & permissions
6
Confidential attendee list
Not Rated
Online Events Marketing ()
Not Rated
9.0
Calendar integration
Not Rated
Record meetings / events
10
Slideshows
8

Comments

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