Overall Satisfaction with Bold360
Boldchat is being used by our online agents to connect with customers on our website, both mobile and desktop.
- Fast
- Simple
- Efficient
- Looks dated compared to competitors.
- Can be clunky at times.
- No decent Mobile app integration.
- We have seen an enormous growth in sales as people can have their questions answered in real time through bold chat.
- We have only touched the surface in terms of options and abilities they have available.
We evaluated numerous others several years in a row. Again and again, for the price you pay, Bold360 has the most options and services.