BQE Core Review 2021
Updated March 23, 2023
BQE Core Review 2021
Score 9 out of 10
Vetted Review
Verified User
Software Version
BQE Core
Overall Satisfaction with BQE Core
We use BQE Core to give us more visibility into our projects, as well as time tracking, invoicing, and last year we added the accounting module to our subscription.
- Time Tracking
- Reporting
- Invoicing
- The ability for the user to customize features
- It would be great to be able to view phases as part of a whole project
- Training - it can be expensive, so maybe they could think about group training to help small businesses afford it.
- Training can be expensive
- If you want good results you need to enter good data
- Staff became frustrated at the learning curve
- Gave us the visibility we desired
Both are good programs, but for us, BQE Core had the edge as we had already been using ArchiOffice, so we were already familiar with how the system worked and were able to transfer over old data.
Do you think BQE CORE delivers good value for the price?
Yes
Are you happy with BQE CORE's feature set?
Yes
Did BQE CORE live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of BQE CORE go as expected?
I wasn't involved with the implementation phase
Would you buy BQE CORE again?
Yes
Using BQE Core
10 - Most of the staff is using the project management areas of Core and time tracking, and an administrative staff is using this plus the accounting module.
1 - The skills required to support BQE Core are varied - but I would say that patience, tenacity, and adaptability are important. BQE Core is a large software and there are many areas where things can go right but also can go wrong. Fortunately we have the backup of customer service 24/7 to assist us in this area.
- Project Management
- Time Tracking
- Accounting
- Allocation/Forecasting
- Accounting
- Reporting
- HR
- CRM
Evaluating BQE Core and Competitors
Yes - ArchiOffice.
- Ease of Use
We did look at a few different option, and after careful consideration we chose BQE Core as we felt is had the ability to give us the visibility we needed with our projects, and it allowed us to add additional modules as needed such as accounting. We liked the flexibility it gave us with regards to adding licenses for additional staff.
I think that we evaluated all options to the best of our ability and made a solid choice. The only thing we would probably do a little different if we had to do it again would be to prepare the staff a little more with regards to the learning curve. And there is a learning curve - this is to be expected so you need patience to navigate those first few months and to be adaptable. Also, make sure your data is as "clean" as possible if you are going to import it into Core, especially if you are thinking of using the accounting module.
BQE Core Implementation
- Implemented in-house
- Staff getting used to new software
- Cleaning up the data
BQE Core Training
BQE Core Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We did not purchase premium support and I was not aware this even existed. Even if I had I doubt we would feel the need to purchase it as I have always had a great experience calling the regular support team.
Yes - Yes, BQE has an email where you can report these types of situations as well as make suggestions for improvements. They will open a case and let you know when it has been resolved.
Honestly, I feel that every time I call I am made to feel that my call is important and they are here to help me. Recently I spoke to Jeremy from the support team and he went out of his way to guide me through customizing one of their reports for project profitability and solved a glitch for me. He also found an area that was not working as it should, so he sent it over to the tech team to get it looked at and advised he would email when it was resolved. It was fixed within the hour.
Using BQE Core
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Convenient Feel confident using | Lots to learn |
- Project Setup
- Time Entry
- Employee Setup
- Draft Invoices
Yes - BQE Core's mobile interface works really well and gives you the ability to enter things on the go, especially time tracking.
BQE Core Reliability
Integrating BQE Core
- Quickbooks
We ended up not being able to integrate as we had some issues with our chart of accounts. In the end we decided to use Core accounting.
Make sure your data is clean before starting the integration process.
Relationship with BQE Software Inc.
Standard terms.
Be flexible and listen to the advice as they know what they re talking about.