Overall Satisfaction with Brandwatch
We use Brandwatch daily at Disruptive Insight. Brandwatch is one of our preferred tools that we use for a number of social intelligence projects. We are passionate about highlighting the context within social media conversations and Brandwatch provides us with functionality to get behind some of the numbers in social media. The advanced analytics are what attracted us to Brandwatch and they continue to be one of our favourite and most used tools from our suite of partners.
- Advanced Analytics
- Customer Service
- Visual Graph Creation
- Ability to recode topics from the auto generated word cloud
- We use Brandwatch for a number of clients and it has been used to understand the social media landscape, introduce the indirect conversations to clients and used to create awareness and in sales and product development
- DataRank,digimind,awedience,SocialFlow,Simply Measured
We have used a number of tools for various reasons, the ones selected are a small number. We continually return to Brandwatch because they are a good 'catch all' for the projects we work on.
3 - social media intelligence and work across all clients business silos