Long Time Bronto Marketing Platform User
Updated September 24, 2019

Long Time Bronto Marketing Platform User

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bronto Marketing Platform

  • We use the Bronto Marketing Platform across our entire organization to send emails to our customers.
  • It is used for 5 different brands, to send both transactional and promotional emails.
  • It serves as the system-of-record for our email contacts and their preferences.
  • We are also able to use built-in workflows to send automated messages based upon certain trigger activities conducted by our customers.
  • Workflows are excellent. Easy to use, drag-and-drop creation of automated email sends based on activity.
  • Management of email preferences to ensure compliance is seamless.
  • Scheduling and set-up are very simple.
  • A/B testing is easy to use.
  • Reporting leaves a lot to be desired. Probably our biggest complaint.
  • Overall, we've seen a positive ROI on email marketing.
  • We have been using Bronto for so long that we don't really have any benchmarks - but we do see a healthy ROI.
We have used the Bronto Marketing Platform for so long that I can't remember what we used before them.
Bronto Marketing Platform is an excellent choice for B2C companies that need to maintain customer relationships using email. It is probably best for mid to large sized entities, due to the expense. It is very easy to use and customize if you do not have a large staff in-house. Workflows allow for a great deal of automation. It also gives best-of-breed compliance, so it is excellent for anyone concerned with following CAN-SPAM guidelines for subscription preferences.

Bronto Marketing Platform (discontinued) Feature Ratings

WYSIWYG email editor
6
Dynamic content
6
Ability to test dynamic content
6
A/B testing
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Dashboards
6
Standard reports
4
Custom reports
3