Overpriced & dishonest service.
October 09, 2023

Overpriced & dishonest service.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with BuildingConnected, an Autodesk product

After barely giving us any time for the pro trial, we've had nothing but issues. After the trial expired and we decided not to subscribe, all bid invites were coincidentally erased. Now jobs that I've already accepted are starting to randomly go missing. To me, it's almost like they are punishing our company for not wanting to pay for their awful and overpriced service.
  • Charging for any small benefits.
  • Withholding pertinent information until you pay for a subscription.
  • Lack of communication after an issue has been addressed.
  • In my experience, honesty and integrity with customers
  • I think they need better customer Support
  • In my experience, fair pricing
  • We have lost pertinent information from bids after refusing to subscribe.

Do you think BuildingConnected, an Autodesk product delivers good value for the price?

No

Are you happy with BuildingConnected, an Autodesk product's feature set?

No

Did BuildingConnected, an Autodesk product live up to sales and marketing promises?

No

Did implementation of BuildingConnected, an Autodesk product go as expected?

No

Would you buy BuildingConnected, an Autodesk product again?

No

BuildingConnected, an Autodesk product, does everything that most offices can do on a simple spreadsheet but cost your company thousands of dollars a year

BuildingConnected, an Autodesk product Feature Ratings

Plan distribution & viewing
1
Plan markups & sharing
1
Document sharing
1
RFI tools
1
Collaboration & approvals
1
As-built drawings
1
Mobile app
1
Submittal design and management
1
Checklists
1
Takeoff tools
1
Dashboards
1
Standard reports
1
Custom reports
1
Data exportability
1