Bullhorn Meets Our Needs
October 24, 2017

Bullhorn Meets Our Needs

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bullhorn CRM

Bullhorn is being used across our firm to keep track of candidates in the process for our recruiting engagements with clients. It helps us keep track of process steps and data associated with jobs, candidates, clients, and companies we work with. We also use it as a database to access prior candidates for new searches.
  • The modern looking display is fairly intuitive and easy to use.
  • The mobile functionality looks and feels identical to the computer based interface. It is easy to view and add content.
  • The customer service is US based, friendly, knowledgeable, and follows up.
  • I would like more customization options. It is getting better, but there is a long way to go.
  • The training leave a lot to be desired. There are almost always technical issues, and you can tell the sessions are prerecorded.
  • The new reporting add-on, Canvas, is powerful, but there is not enough instruction on how to use it.
  • It has helped with efficiency of process management.
  • It has helped with knowledge tracking and management.
  • maxhire and filefinder
There is really no innovative software in the ATS space. All of the software we looked at had similar functionality. Bullhorn integrated our old data the easiest and had the most modern appearance.
We had to do a bit a creative thinking and customization to make the system work for a retained model. I felt like the out of the box system was set up for temp placements or contingent firms.