Uses Dayforce daily!!!
Updated August 02, 2019

Uses Dayforce daily!!!

Lynda O'Neill | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We use the Dayforce program for payroll, benefits, and WFM. Our entire company uses Dayforce - for timesheets, PTO, and many other things.

Pros

  • Timesheets are great and the use of the app for our employees is important
  • Paying all employees automatically added
  • Not having to touch every single employee every time!
  • Employees being able to reset their own passwords if they have their accounts and alerts set up correctly!

Cons

  • Employees original login should be a bit simpler!
  • Reports - not super user-friendly!
  • Need more and more and more in reporting!
  • Taxes! Very different from HPW - still learning after a year on Dayforce!
  • Definitely increased efficiency
  • Increased productivity
We were already with Ceridian and wanted to stay where we were comfortable.
We would be drowning in a payroll river if it wasn’t for Dayforce! Our company has grown and grown and Dayforce has made it simple and manageable most of the time!

Dayforce Feature Ratings

7.7
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
6
8.8
Pay calculation
9
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
7.0
Balance details
7
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
Asset Management ()
Not Rated
4.0
Report builder
2
Pre-built reports
8
Ability to combine HR data with external data
2
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
9.0
Duplicate Candidate Prevention
9
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Ceridian Dayforce

480 - HR and all employees
2 - we have one payroll person and one HR person supporting our employees in their use of Dayforce
  • payroll
  • Benefits
  • Electronic record keeping
  • On boarding
  • Always something to add and update our office practices
  • On boarding
  • Recruiting
  • Scheduling
We are using the product and trying to expand its use into other areas of HR and payroll

Evaluating Ceridian Dayforce HCM and Competitors

Yes - Ceridian HPW
  • Product Features
  • Product Usability
  • Prior Experience with the Product
Needed a product to keep up with our company growth - looked at Ceridian and ADP both did the same things so it made sense to stay with a co our employees were familiar with
I don’t think I would change what we did

Ceridian Dayforce HCM Implementation

Luckily the implementation team didn’t sell us on this product. They did a terrible job explaining - and scheduling as most of them lived on the west coast and we were an east coast company !
  • Implemented in-house
  • Time
  • Implementation team knowledge
  • Implementation team location

Ceridian Dayforce HCM Support

Much better to deal with same team if people who you get to know !
ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
Kept well informed
Support cares about my success
Difficult to get immediate help
Need to explain problems multiple times
Slow Initial Response
Yes - Some yes and some no
Ceridian supported me thru some PA local tax adjustments - checked my adjustments to make sure I did them right and waited for me to get everything done ! Took several days but I was pleased they waited and worked with me

Using Ceridian Dayforce HCM

Once you get started it is pretty easy
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Lots to learn
  • Updating data
  • Updating salary
  • Updating benefits
  • Uploading bonuses
  • Taxes
Yes - Yes our employees use it for paystubs and time clock

Comments

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