Overall Satisfaction with Ceridian Dayforce
HRIS system and timekeeping. Our old system was paper. DF put mostly everything in a paperless environment that is easier to track than before. Timesheets are a major plus to the paper system we had before. However, there are some items that remain on paper due to system limitations.
- Pay policies.
- timesheets
- schedules
- Mobile access.
- FMLA and leave tracking, no formal system.
- Attendance management. Points cannot be edited from AM; you have to constantly unlock timesheets to update points.
- Attendance management link to forms for write-ups. Write-ups are still a manual form process. There is no link from AM to HR incidents.
- Supports lack of urgency. Some cases drag out due to no response from support. Then you get flopped to another support person and have to start over at the beginning.
- End-dated entitlements should not be seen on the ECP screen. New policies should not be seen until the start date.
- An easier way to create forms. Drag and drop.
- Write-ups should have workflows with digital acknowledgments from employees and managers.
- Benefits - medical support orders should be able to lock employees' dependents so they cannot be removed from benefits.
- Transfers - schedules and pay should auto-update to the new ECP info.
- Headcount as a qualifier on pay policies.
- Workflow visibility on forms. Easy way to see whose approval is still pending. When printing forms, workflow approvals need to show on the printout.
- Reduced reliance on paper.
- Keeps everyone consistent with policies.
- Increased efficiency.
Automate tax withholdings, policies, and procedures, state laws. Configurable pay policies for labor union automates almost everything.
It has helped us tremendously. Managers can access information easily. More secure than sending through email.
We had a home grown system before. Some locations used ADP.
Do you think Dayforce delivers good value for the price?
Yes
Are you happy with Dayforce's feature set?
Yes
Did Dayforce live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Dayforce go as expected?
Yes
Would you buy Dayforce again?
No