Great program minus customer service and tax team
October 05, 2023

Great program minus customer service and tax team

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

I currently use Ceridian Dayforce to administer semi-monthly pay for 850 employees. We also utilize Ceridian Dayforce's other platforms including time management and reporting.
  • Reporting
  • Payroll
  • Onboarding
  • Saves time and money in payroll processes

Do you think Dayforce delivers good value for the price?

No

Are you happy with Dayforce's feature set?

Yes

Did Dayforce live up to sales and marketing promises?

Yes

Did implementation of Dayforce go as expected?

Yes

Would you buy Dayforce again?

No

In my opinion, customer service and tax need immediate help

Dayforce Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
7
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Tracking of all physical assets
9
Report builder
8
Pre-built reports
9
Ability to combine HR data with external data
9
Performance plans
9
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
9
Create succession plans/pools
9
Candidate ranking
8
Candidate search
9
Candidate development
9
Not Rated
Manager tracking tools
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated