Why I love Chartbeat
November 19, 2020

Why I love Chartbeat

Natalie Fahy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chartbeat

Chartbeat is used across Reach by people at all levels. It allows us to see how we are performing in various KPIs in real time including page views, engaged time and recirculation. It means we can monitor performance across the day and make sure we are delivering to loyal readers and keeping them on our site.
  • Real time monitoring
  • Historical data is excellent and informs our one to ones
  • The mobile app means you can monitor performance on the go
  • It would be good to separate off app traffic
  • It would be better to make it easier to build dashboards with multiple sites on
  • It means we can monitor our page views in real time so we can hit target more often
We have benefited because it means we can act if we are falling behind
It is easy to use and intuitive
It seems quite good but I don't need that much support as it is easy to use

Do you think Chartbeat delivers good value for the price?

Not sure

Are you happy with Chartbeat's feature set?


Did Chartbeat live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Chartbeat go as expected?

I wasn't involved with the implementation phase

Would you buy Chartbeat again?


Chartbeat is well suited to a breaking news situation, or to see where traffic is coming from for a specific story which could inform follow ups.