delivers what it promises and more.
March 31, 2021 delivers what it promises and more.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with

  • Call Review
  • Market Intelligence (Competition, Product, Messaging)
  • Handoffs & Collaboration / Knowledge Sharing
We use for multiple reasons. First, Call Review - It automatically collect notes and transcript of the call which helps a lot while reviewing after the call. Second - It picks the market intelligence from the conversation to highlight the competitors mentioned in the conversation and what are other products in the market. At end, it always helps to keep every one in the team updated on the current conversations and handoffs with clients.
  • You don't have to click anywhere, the bot joins your meeting and collects information that can be used to review and share later.
  • The recording search feature is really powerful and useful when the the number of meetings are high in number.
  • Analytics of calls is super useful to track multiple KPIs on team members, and overall call performance.
  • UX Single Click Download: To download recorded video, one has to go to Recording Setting gear and download. There can be an quick down arrow icon to download it in single click.
  • Tracking key performance indicators of sales team.
  • Improved team collaboration.
  • Reduction in sales cycle friction.
  • Easy to use tool for all kind of users across departments.
  • Loaded with important features like call recording, notes taking, post call review and analytics.
  • Does exactly what it promises. Great tool.
Integrates well with Zoom and SF.
  • It really helps in gauging the interest of the prospect in our product when compared to competitors.
  • Can't stress enough on the kind of analytics it generates on the calls, information captured per user level. is very useful for internal + external conversations especially for the Sales team. Irrespective of the size of org, this tool can add value by giving useful information and insights on the call. This might not be much useful for a department that doesn't require a lot of calls to collaborate.