Cost-effective, Easy Messaging Tool for Small and Mid-Sized Organisations/Industries
June 15, 2020
Cost-effective, Easy Messaging Tool for Small and Mid-Sized Organisations/Industries
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Jabber
We are using Cisco jabber to do internal communication. It's being used by whole organisation worldwide. Each employee has access to this software. It's really helpful in daily operation to get quick information by simply sending messages to co-workers but when we compare with other alternative available in the market like Skype, Microsoft Teams, it really needs to be upgraded up to the mark.
Pros
- Easy to implement and install.
- Easy to operate. Anyone can easily use this tool.
- We can have international calls using this communication tool.
Cons
- Really need to upgrade in terms of quality and features.
- More options need to be added like video call and emojis.
- Sometimes in between calls or chat it freezes and slowness is another problem.
- Need to work on design.
- Currently we are using alternative tools to get other features which are not covered in Cisco Jabber.
- Low cost. We are satisfied on ROI.
- It's completing our required objectives and expectations.
- Mobile version also helps to get easily connected when we are out of office.
- Skype for Business (formerly Lync)
Previously we have used Skype business tool and were completely happy and satisfied with that communication tool. It gives all different options to communicate like audio, video, chat options. Also we can have meetings as it's well integrated with Outlook. Skype also provides the option to share heavy files.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
No
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
No
Comments
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