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The real workhorse behind the personal meeting experience that is Webex Meetings.
June 11, 2020

The real workhorse behind the personal meeting experience that is Webex Meetings.

Joshua Baever | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex DX80

This device is being placed in VP and above offices and now during COVID in their homes as well. We are also deploying these in to the homes of Webex "Power" users within our organization to keep the momentum going on Webex meetings adoption. This device is all over our org but only in a limited supply or about 100 or so throughout the entire company.
  • One touch to join Webex meetings.
  • Document camera helps share something physically in front of you.
  • It's a very nice second monitor and will share your screen very easily in the meeting.
  • It has Bluetooth, but not on the newest standards so some newer Bluetooth headsets will need an adapter plugged into the DX80 to allow them to work well.
  • Can only do Webex meetings, has no ability to "share" the webcam and the speakers/mic to the laptop to allow it to join other kinds of meetings via other platforms.
  • Monitor glass is VERY shiny so that can be difficult in bright or reflective environments.
  • It helped us get our Sr. Leadership team familiar with and excited about Webex. Then, them spreading the word helped align the company with the new Webex software coming and saved us a bunch on training. When users were more excited about a product, they soak it in better.
  • This device has been a mainstay in our COVID working from home plans. This allows the business to keep running AND meet face to face when it's not safe yet to do so.
Because we already decided on Webex, this was like a no brainer move. Once we got our hands on a unit and tested it out we were sold. They don't really have a competitor in the market when it comes to a desktop enabled conference device. So this unit stands alone and does a fantastic job in doing so.
We have never been at the short end of the stick with Cisco support. These devices are well known and used within the company, even their sales reps know how to support these units because they are the tried and true work horse of meetings within the Cisco portfolio. And when one breaks (which still has not happened) I am sure we will get the same great support and quick replacement that we have always gotten.

Do you think Cisco Webex DX80 (discontinued) delivers good value for the price?

Yes

Are you happy with Cisco Webex DX80 (discontinued)'s feature set?

Yes

Did Cisco Webex DX80 (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Cisco Webex DX80 (discontinued) go as expected?

Yes

Would you buy Cisco Webex DX80 (discontinued) again?

Yes

This device is build for people who have offices. I would not use it in a public space but if you have a home office or office at the building this devices provides the same experience you are used to in Webex enabled conference rooms but at a personal level. The DX80 is sleek and looks very nice, has a great touchscreen interface and allows for anyone to user Webex in a very easy format.