App for collaborative work
Updated December 10, 2020
App for collaborative work
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex (formerly Webex Teams)
It is used as a remote calling tool. It is also used as a chat tool mostly by the IT department. During COVID19, it helps remote workers to stay connected.
- Calling
- Chat
- Meetings
- Third party integration like MS Teams does.
- Custom tabs like Jabber has.
- UCM Calling has a lot of bugs.
- Call tools evolution
- Remote workers
The front line support is very poor; most of the time they provide wrong or inappropriate info. I need to wait for some time while the case is rerouted to the next level engineer.
Company-wide
- MS Teams
- Zoom
- MS Outlook