Reliable and Great Customer Service
October 08, 2022

Reliable and Great Customer Service

Fynn Rorris-Crow | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Classy

I use Classy for all of our online fundraising (giving page, p2p, crowdfunding, and ticket sales). This product supports our entire operation, and integrates with our CRM flawlessly. I am the manager of our development operations, so I oversee employees and volunteers who also use Classy to support our fundraising efforts.

Pros

  • Customer Services
  • Crowdfunding and Peer to Peer fundraising
  • Integration with Salesforce
  • Donor profiling

Cons

  • Could be more streamlined for users
  • Reporting could be more functional, less basic
  • Layout is clunky, but not unusable
  • General Fundraising
  • Peer to Peer
  • Integrations with Salesforce
  • Return on Investment is terrific
  • Affordable
  • Reliable

Do you think GoFundMe Pro delivers good value for the price?

Yes

Are you happy with GoFundMe Pro's feature set?

Yes

Did GoFundMe Pro live up to sales and marketing promises?

Yes

Did implementation of GoFundMe Pro go as expected?

Yes

Would you buy GoFundMe Pro again?

Yes

Classy is perfect for online fundraising - both for professionals and volunteers. If you have very specific reporting needs, I would not recommend it without integrating with a well-developed CRM. Their customer support, however, is very helpful and enthusiastic.

Comments

More Reviews of GoFundMe Pro

  1. Home
  2. Nonprofit Fundraising Software
  3. GoFundMe Pro Reviews
  4. User Review of GoFundMe Pro